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When to call 311, When to call 911
NON-EMERGENCY
Marion County Sheriff's Office advises residents to call 311 for cell phones (317-327-3811 for landlines). By calling the non-emergency number, you are leaving the 911 lines open for true crime and medical emergencies. Below are some helpful lists of emergencies and non-emergencies.
The following are examples of non-emergency phone calls that should be directed to 311 or 317-327-3811:
*Lost or stolen property
*Noise complaints, loud music, loud parties, barking dogs
*Fraud reports, identity theft reports
*Requests for vehicle inspection checks
*Any report being made for insurance purposes
*Any incident involving a time delay that has an effect on the situation such as a delayed burglary report, delayed theft reports, delayed motor vehicle accident
*Any other reason a citizen may need to speak with a dispatcher that does not constitute a life or death emergency.
EMERGENCIES-CALL 911 FOR:
*Fire/Medical Problems
*Drunk/Reckless Drivers
*Disturbances/Fights
*Thefts/Robberies in Progress
*Trespassers
*Motor Vehicle Accidents
*Suicidal/Welfare Checks
*Suspicious People/Vehicles
*Shots Fired/Calls for Help
*Any Incident Endangering People
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